Welcome to ProCarCare customer service. If you’re having a problem, go to our Site Tour. Please check there first for the answer to your question.

If you still need help, feel free to contact our customer service representatives Monday through Friday, 6 a.m. – 5 p.m. Pacific Time. Closed on major holidays. There are two ways to contact us:

• Via E-mail at procarcarezone.support@alldata.com
                    
• Call us toll-free in the U.S. at 1-800-859-3282 .

E-mails sent to procarcarezone.support@alldata.com will be answered on the next business day. We try to answer all phone calls and e-mail queries promptly and minimize wait times. Please let us know if there is a delay in answering your call or e-mail, as we are working hard to ensure your satisfaction. We also welcome comments and suggestions on ways we can improve ProCarCare.

Quick help for car owners

• Take the Site Tour for an overview of member features.
• Set up your personal ProCarCare page now.
• Go to the ProCarCare page you set up in a previous visit.
• Change or update your ProCarCare page.

It is our goal to ensure your total satisfaction in the ProCarCare experience! Thank you for visiting.