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Help Index

Click on the headlines below to go to help for the topics listed.


Understanding ProCarCare
What is ProCarCare?
Tour ProCarCareís major features
How do I figure out what my car needs?
What if I don't even know what services my car should have?
How do I find places to get my car serviced or repaired?
How do I find bargains or special deals?
How do I find information about car maintenance or repair?

Your ProCarCare page
What is ProCarCare?
How to set up your ProCarCare page
How to create a personalized ProCarCare profile
How to personalize or modify your ProCarCare page
Saving and managing your car's service history
E-mailing your car service information to someone else
Returning to ProCarCare in the future
Other Questions?

Troubleshooting Car Problems with Get Expert Advice and Trustworthy Advice
About ProCarCareís troubleshooting tools
What is Trustworthy Advice?
How do you use Trustworthy Advice?
Do I have to sign in and create a ProCarCare page to use Trustworthy Advice?
What are the ProCarCare car owner Message Boards and Forums?
What if I canít find a forum for my make and model?
How can I get additional help with car problems?

Finding Shops and Making Appointments
What is Find a Shop?
How to find shops
How to make an appointment using Find a Shop
How to make an appointment using Get Expert Advice
How to make an appointment using Make an Appointment
How do I cancel an appointment?
Creating your list of favorite Shops
How to nominate a Shop to be an ProCarCare affiliate?


Great Deals and Custom Services
Using ProCarCare to find auto service bargains and special services
How to find a Great Deal
How to make a Premium or Discount Service Request
Is my identity revealed to shops when I create a Service Request?

Using the Vehicle Vitals section
What is Vehicle Vitals?
Viewing Recall Notices for your vehicle
Viewing Technical Service Bulletins for your vehicle
Using the Service Price Estimator
Using Recommended Services

Using Manage My Appointments
What is Manage My Appointments?
Review Current Appointments
Un-Rated Appointments
Review Prior Appointments
Rating Responses
How to Make an Appointment

Rating Shops
What is the Rate a Shop feature?
How are ratings gathered?
How do you rate Shops?
What are the ratings that ProCarCare displays?
Can the Shop respond to my ratings?

Finding Repair and Maintenance Information
What is the ProCarCare Reference Library?
Browsing current automotive Feature Articles
Browsing the News
Using the Glossary and Car Care Encyclopedia
Finding recalls and TSBs for your car
Finding recommended maintenance service schedules for your car
Browsing the ProCarCare bookshelf

Frequently Asked Questions about ProCarCare
How much does it cost to use ProCarCare?
If I schedule an appointment using ProCarCare, am I obligated to pay the Shop any money?
Why canít I find my local Shop in the ProCarCare listings?
Why can I find a listing for local service, but canít make an appointment or see other details?
How do I cancel an appointment?
What are Recalls and TSBs?
What is ProCarCareís Privacy and Security Policy?
What are ProCarCareís Terms of Service and Disclaimers?

If you canít find the answer to your question here, procarcarezone.support@alldata.com.